User privileges
User types in increasing order of privilege:
- Customer — No special privileges. Only access to personal account to place orders. The default privilege for all new accounts.
- SalesRep — Access to Rep dashboard. No access to Admin dashboard. Requires the setup of Sales Teams.
- Spectator — Use for limited permissions to Admin dashboard, mostly for viewing purposes.
- Marketer — Use for limited permissions to Admin dashboard. Can create coupons, pages, and images.
- Support — Use for customer service representatives. No access to Rep dashboard. Access to Admin dashboard. For employees that need access to view orders, respond to customer requests, etc. Deletion is restricted.
- Manager — Use for your IT staff. Access to Rep dashboard. Access to Admin dashboard. It allows deletion of product data and other important records.
| Type | Rep Dashboard | Admin Dashboard | Customer Masquerade |
|---|---|---|---|
| Customer | |||
| Sales Rep | |||
| Spectator | |||
| Marketer | |||
| Support | |||
| Manager |
For more detailed access privileges, refer to Admin Module Permissions
Support and Manager view of the Admin dashboard:
Sales Rep view of the Rep dashboard:
